Live 345 Terms & Conditions – Complete Malaysia Platform Rules Guide

In these Terms & Conditions, the following words and phrases carry the meanings defined below:

• "Live 345" refers to the online casino platform accessible via live345.ws and all subdomains, mobile applications and related channels operated under the Live 345 brand.
• "Member" or "Player" refers to any individual who has registered an account on the Live 345 platform.
• "Account Balance" refers to the total funds in a Member's account, including real money, eligible bonus credits and pending withdrawable winnings.
• "Bonus" refers to any free credits, bonus cash, free spins or other rewards granted by Live 345 to a Member, subject to the applicable terms of use.
• "Wagering Requirement" refers to the number of times the bonus or deposit amount must be wagered before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process that may be required prior to processing withdrawals above certain amounts.

To register an account with Live 345, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration. Live 345 takes a firm stance against underage gambling and reserves the right to request proof of age at any time.
• Must be a valid Malaysian citizen or resident accessing the platform from a permitted location.
• Has never had an account at Live 345 closed or suspended due to a breach of terms.
• Not currently under an active self-exclusion programme.
• Acting on your own behalf and not as a representative of any third party.

Each individual is only permitted to hold one (1) account only at Live 345. Holding more than one account is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances without compensation.

All information provided during registration must be accurate, complete and up to date. Live 345 reserves the right to request identity verification documents (such as a Malaysian identity card or passport) at any time. Failure to provide the requested documents within the stipulated timeframe may result in account suspension.

Live 345 supports a range of payment methods popular among Malaysian users to facilitate easy deposits and withdrawals:

Withdrawals can only be processed to the same payment method used for your most recent deposit, or any method that has been verified under the same name as your account. Live 345 does not process withdrawals to third-party accounts.

For withdrawals exceeding RM5,000 within 24 hours, Live 345 reserves the right to request additional identity verification (KYC) before processing. This is a standard security measure to protect all our members.

All bonuses, promotions, and special offers provided by Live 345 are subject to the following terms:

• Each bonus carries its own wagering requirement that must be met before any amount derived from that bonus can be withdrawn. Wagering requirements are typically expressed as a multiplier — for example, "30x" means the total deposit + bonus amount must be wagered 30 times.
• Bonuses may only be used for gameplay within the Live 345 platform and cannot be directly withdrawn without first meeting the wagering requirements.
• Each player is eligible for each promotion type once only, unless stated otherwise in the relevant promotion terms.
• Live 345 reserves the right to modify, suspend or cancel any promotion with a minimum of 24 hours' notice to the affected members.
• Bonuses may not be combined with other promotions unless explicitly stated.
• Some games may be excluded or contribute at a lower rate towards wagering requirement fulfilment — refer to the relevant promotion terms for full details.

Live 345 reserves the right to void bonuses and any associated winnings if a player is found to have abused the promotions system, including creating multiple accounts to exploit promotions, colluding with other players to manipulate bonus terms, or any other form of bonus fraud.

All games available on the Live 345 platform — including slots, Live Casino, table games, lottery, and Sports Betting — are subject to the following rules:

• All game results are final and may not be disputed once a round is complete, except in cases of proven technical failure that directly affected the outcome.
• All slots use a Random Number Generator (RNG) that has been independently audited to ensure fairness. The RTP values displayed are based on verified audit data.
• Live Casino games are overseen by independent supervisors, and video recordings are retained for dispute resolution purposes.
• In the event of a technical disruption during a match, Live 345 will make its determination based on system records and video surveillance. All decisions made by Live 345 management are final.
• Players are prohibited from using any automated software, bots, or computer assistance to gain an advantage in games.

You are solely responsible for keeping your Live 345 account login credentials secure. The following account security guidelines are mandatory:

• Do not share your username or password with anyone, including family members or friends.
• Use a strong password containing a combination of uppercase letters, lowercase letters, numbers and symbols.
• Change your password regularly and immediately if you suspect your account has been compromised.
• Always log out of your account after each session, especially on shared devices.
• Live 345 will never ask for your password through any communication channel. Stay alert to phishing attempts.

Live 345 is not liable for any losses arising from unauthorised access resulting from a player's failure to keep their account credentials secure.

The following activities are strictly prohibited on the Live 345 platform and may result in immediate account closure, balance forfeiture, and legal action where applicable:

• Identity fraud: Registering using another person's identity or false information.
• Multiple accounts: Owning or operating more than one account, whether under the same or a different name.
• Bonus abuse: Abusing the promotions system, including colluding with other players to manipulate bonus conditions.
• Use of automated software: Using bots, automated software, or any technological tool to gain an unfair advantage in games.
• Money laundering: Using the platform for money laundering or any other financial criminal activity.
• Technical disruption: Exploiting technical errors or system bugs to obtain illegitimate winnings.
• Disruption of other players: Any conduct that is disruptive, threatening or harmful to other players or live casino staff.

Live 345 reserves the right to suspend or close any member account in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Submission of false or invalid identity verification documents.
• Activities indicating fraud, money laundering, or any conduct that violates applicable laws.
• Failure to provide the requested KYC documents within the stipulated timeframe.
• Upon request by a regulatory authority or law enforcement agency.

Players may also close their own account at any time by contacting the Live 345 customer support team. For voluntary closures, any valid real-money balance (excluding bonuses that have not met wagering requirements) will be refunded via the registered payment method within 5 business days.

If you have a complaint or dispute relating to the Live 345 platform, please follow the procedure below:

• Step 1: Contact the Live 345 customer support team via live chat or email at support@live345.ws. Provide full details of the dispute, including any relevant transaction numbers where applicable.
• Step 2: Our team will investigate the dispute and respond within 48 working hours.
• Step 3: If you are not satisfied with the outcome, the dispute will be escalated to senior management for further review.
• Step 4: The final decision of Live 345 management is conclusive and binding on all parties.

Live 345 is committed to protecting the privacy and personal data of all members. The collection, use, and storage of your personal data is governed entirely by the Live 345 Privacy Policy, available at Privacy Policy page us.

In summary, Live 345 collects personal data solely for platform operations, identity verification, payment processing, and service improvement. Your data will not be sold or shared with third parties for marketing purposes without your consent.

All data is stored using 256-bit SSL encryption and secured servers. You have the right to request access to your personal data or apply for its deletion under certain circumstances.

Live 345 believes entertainment should always remain fun and responsible. We provide a range of tools and resources to help players maintain control over their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Betting Limit: Set a maximum bet limit for yourself over a defined period.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days or 30 days.
• Permanent Self-Exclusion: Permanently exclude yourself from the platform if you feel that gambling has become a problem for you.
• Reality Check: Set recurring reminders to let you know how long you have been playing.

To activate any of these tools, contact the Live 345 customer support team via live chat. All requests will be processed within 24 hours. Further information is available on the Responsible Gaming us.

Live 345 reserves the right to amend, update, or improve these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

Minor changes such as spelling corrections or clarifications to existing terms may be enforced without prior notice. The latest version of the Terms & Conditions will always be available on this page with a clear update date.

Continued use of the Live 345 platform after the effective date of any changes constitutes acceptance of the amended terms.